Privacy Policy

This Privacy Policy explains how Trade Supply, operated by David Hill ("Trade Supply," "we," "our," or "us"), collects, processes, stores, and protects information when you visit our website at tradesupply.site or communicate with us through our LeadConnector chat widget.

1. Information We Collect

We may collect personal information that you voluntarily provide through our chat widget, including:

• Full name
• Business or company name
• Email address
• Phone number
• Business location and service area
• Service interests and lead requirements
• Messages and communications with our team

We may also collect certain technical information, including IP addresses, browser types, device information, referring websites, cookies, and website interaction data.

If you separately authorize SMS messages through the chat widget, we may maintain records of your opt-in selection, applicable disclosures, and consent information.

2. How We Use Information

We may use collected information to:

• Respond to business enquiries and requests.
• Discuss and provide lead-generation services.
• Manage client relationships and communications.
• Provide customer service and business support.
• Send authorized informational communications.
• Send promotional SMS only where separately authorized.
• Maintain website security and prevent misuse.
• Comply with applicable legal obligations.

3. SMS Communications and Consent

Trade Supply may offer SMS communications related to enquiries, appointment reminders, follow-up communications, service updates, and promotional offers.

Providing your phone number or initiating a chat does not automatically enroll you in SMS marketing.

When applicable, SMS consent is collected through a separate, optional affirmative opt-in inside the LeadConnector chat widget. Marketing and informational permissions are handled separately when both types of messages are offered.

Message frequency varies. Message and data rates may apply.

Reply STOP to unsubscribe from SMS communications at any time. Reply HELP for assistance.

SMS consent is voluntary and is not a condition of purchase.

4. Information Sharing

We may share information with service providers necessary to operate our website, chat widget, customer relationship management systems, communications systems, hosting, security, and business services.

These providers may process information on our behalf for the purposes of providing their contracted services.

We may also disclose information where required by law, in response to lawful requests, or to protect legal rights.

Trade Supply offers business-to-business lead-generation services. Prospect information collected through separate advertising campaigns may be provided to business clients under the disclosures and permissions applicable to those campaigns.

Contact information and SMS consent submitted through this website's business-enquiry chat are not sold as consumer leads. SMS opt-in and consent records from this website are not transferred to lead buyers.

5. Cookies and Third-Party Technology

Our website may use cookies or similar technologies for functionality, security, website performance, and operation of the LeadConnector chat widget.

Third-party services, including our chat provider and font provider, may process technical information to deliver their functionality.

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

6. Data Security and Retention

We implement reasonable safeguards intended to protect personal information against unauthorized access, disclosure, misuse, or alteration.

We retain information for as long as reasonably necessary to provide services, respond to enquiries, maintain business records, document consent, resolve disputes, and meet legal requirements.

No internet-based information system can guarantee complete security.

7. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information.

You may submit privacy requests through the chat widget available at tradesupply.site/lp-page.

To stop SMS communications, reply STOP.

8. Children's Privacy

Our website is intended for business users aged 18 or older. We do not knowingly solicit personal information from children.

9. Updates to This Policy

We may update this Privacy Policy when our practices or applicable legal obligations change.

Updates will be published on this page with a revised effective date.

10. Contact Information

Trade Supply
Operated by David Hill
Website: https://tradesupply.site/lp-page

For privacy questions, support requests, or assistance, please contact us through the LeadConnector chat widget available on our website.

View our Terms & Conditions.